From discovery to repeat purchase

E-Commerce

We build commerce around the whole customer and operational journey—not just a product grid. Storefront, CRM, payments, fulfilment, bookings, reporting, and internal sales tools are designed to work as one system.
  • #Shopify
  • #CRM
  • #ShoppingCart
  • #Integration
  • #Analytics
Berry Bros. and Rudd Shopify storefront
How we work

Our methodology

Commercial goals and operational reality set the architecture. We remove friction for customers without creating hidden work for the team fulfilling each order.

Model the business

Map products, pricing, customers, channels, inventory, tax, payment, delivery, service, and reporting requirements.

Design the journey

Prototype discovery, product, checkout, account, booking, and post-purchase flows across the priority devices.

Connect the stack

Configure the commerce platform, build the storefront, migrate data, and integrate CRM, fulfilment, and analytics.

Trade & optimise

Test transactions end to end, train the team, launch safely, and improve conversion and retention from evidence.

Typical deliverables

Commerce strategy, Shopify theme or custom storefront, product and customer migration, CRM, payments, bookings, fulfilment integrations, analytics, reporting, training, and ongoing optimisation.

Selected work

Related projects

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