Map the journey
Define guest groups, invitation rules, approval paths, arrival peaks, VIP and general flow, venue constraints, and the information the operations team needs on the day.
From invitation to insight
Event and Guest Management
The practice and technology that runs an event through its guests, end to end — invitations and RSVP management, guest list control, onsite flow and logistics, and the systems tailored to each client, so every arrival, movement and moment inside the event feels seamless.
How we work
Event and Guest Management
One operating plan joins the guest journey and the team behind it — invitations, RSVP, onsite flow and logistics — with fallbacks when timing, attendance or venue conditions change.
Build & rehearse
Set up invitation, RSVP and guest-list processes, align onsite logistics and check-in flow, then rehearse with the client and venue team so exceptions are handled before doors open.
Operate live
Manage arrival, registration, escort and room flow; brief front-of-house; monitor attendance; and resolve last-minute changes without slowing the guest experience.
Close the loop
Reconcile attendance and guest data, deliver reporting, and capture what to improve for the next event.
Typical deliverables
Invitation plan and eDM, RSVP and guest-list management, onsite run-of-show and logistics briefing, QR check-in and floor flow, VIP / speaker handling, live attendance tracking, and post-event reporting.
Selected work
Related projects
Global Tourism Economy Forum
Recruitment eDM and CRM, RSVP and onsite guest management, QR / RFID check-in and RFID tracking for the 2020, 2023 and 2025 editions.
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Women Power Forum 2026
RSVP, onsite guest management and check-in for 380 leaders from 27 countries, plus a full-day side programme for overseas delegates.
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MO·MENTS 2025
Guest RSVP, accredited check-in, RFID tracking and side programmes for a closed-door, executive-only forum by Ant International and GFTN.
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